We want to be the leading provider of sustainable products and services in our industry. Through our 2021 Green Pledge, we have committed to 1.) becoming a climate-positive company by 2023 and 2.) helping our customers reduce the carbon intensity of their fleet by 30% by 2030 compared to 2019.
Stellenbeschreibung Wir suchen Sie ab sofort als Specialist Customer Service (w/m/d) am Standort in Ratingen – werden Sie Teil des Teams unseres Kunden! Ihr Profil: Sie haben eine erfolgreich abgeschlossene kaufmännische Berufsausbildung (z.B. als Speditions-, Industrie- oder Außenhandelskaufmann/-frau) Eine Zusatzqualifikation (z.B.
Stellenbeschreibung Wir suchen Sie ab sofort als Specialist Customer Service (w/m/d) am Standort in Ratingen – werden Sie Teil des Teams unseres Kunden! Ihr Profil: Sie haben eine erfolgreich abgeschlossene kaufmännische Berufsausbildung (z.B. als Speditions-, Industrie- oder Außenhandelskaufmann/-frau) Eine Zusatzqualifikation (z.B.
Leatherman Europe GmbH sucht in eine/n Customer Service Specialist (m/w/d) (ID-Nummer: 13472580)
Niterra EMEA GmbH sucht in eine/n Specialist Customer Service OE (w/m/d) (ID-Nummer: 13752498)
You answer questions clearly, solve problems quickly and always respond to our customers with understanding. You draw conclusions from customer feedback on how service and processes can be improved, and take a structured approach to this. You recognise where additional services for our customers make sense and thus contribute to the success of the business.
What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation. You are willing to travel. You have very good MS Office skills, ideally good CRM skills (MS Dynamics).
IT specialist).You have professional experience in application development for SAP systems, ideally with a focus on SD/MM.Preferably, you have already gained experience with S/4HANA and SAP BTP.A passion for new technologies, IT trends, and agile development sets you apart.You have strong analytical and communication skills as well as a service-oriented and self-reliant working style within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
You have very strong analytical and communication skills and demonstrate a service‑oriented, self‑driven way of working within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.